Return a ticket

We understand that sometimes plans change.

There’s no need for your money to go to waste or for you to give your tickets away unnecessarily.

If you purchased an electronic ticket from our website kupibileti.bg, you can return your ticket and use the amount you paid for something else through ART EURO Bonus Points.

This option is available no later than 14 days before the event date. The exact deadline is set by the event organizer and may vary (shorter or longer) depending on the specific event. The only requirement is that you purchased our "Full Ticket Return Guarantee" when buying your ticket.

Get your free virtual wallet here >>>

Or open your email and follow the registration link we sent you in the email containing your purchased tickets.

For complete information, please read the Terms and Conditions governing this service.